At Vimro, we strive to provide a safe, secure, and seamless checkout experience. This Billing Policy outlines our accepted payment methods, payment processing times, and data security measures.

1. Accepted Payment Methods

We process all payments exclusively via major credit and debit cards. We currently accept:

  • Visa
  • Mastercard
  • American Express
  • Discover

Please note: We do not accept cash, checks, money orders, or third-party digital wallets (such as PayPal, Apple Pay, or Google Pay) at this time.

2. Payment Processing

  • Time of Charge: Your selected credit or debit card will be charged in full at the time you place your order.
  • Currency: All prices listed on our website and all transactions are processed in USD (United States Dollars).
  • Order Confirmation: Upon successful payment, you will immediately receive an order confirmation email detailing your purchased items and order number.

3. Taxes

Sales tax is calculated at checkout based on the shipping destination and applicable state and local laws. Any estimated taxes will be clearly displayed during the checkout process before you finalize your order.

4. Hidden Fees and Additional Charges

Vimro guarantees transparency in our pricing.

  • We do not charge any hidden fees, handling fees, or setup fees.
  • We offer Free Standard Shipping on all U.S. orders, so no additional freight charges will be applied at checkout.
  • The total price displayed on the final checkout screen is the exact amount you will be billed.

5. Secure Checkout and Data Protection

Protecting your sensitive payment information is our top priority.

  • SSL Encryption: Our website uses 128-bit Secure Socket Layer (SSL) encryption to protect your personal and payment details during transmission. You can verify this by looking for the padlock icon in your browser’s address bar.
  • PCI Compliance: We do not store your raw credit card data on our servers. All payments are securely processed through our PCI-compliant third-party payment gateways, which adhere to the strictest industry standards for data protection.

6. Payment Disputes and Fraud Prevention

To protect our customers and our business, all orders are subject to fraud analysis.

  • If our system flags a transaction as potentially high-risk, we reserve the right to delay processing or cancel the order. We may reach out to you via email or phone to verify your identity before fulfilling the order.
  • If you recognize an unauthorized charge from Virmo LLC on your credit card statement, please contact our support team immediately so we can investigate and assist you in resolving the issue.

Contact Us

If you experience any issues during checkout or have questions regarding your billing, please contact our support team:

Company Name: Vimro Address: 187 Frost St, Brooklyn, New York, 11211, United States 

Phone: +1 929-782-9239

 Email: support@vimro.store 

Hours of Operation: Monday to Friday — 8:00 AM to 7:00 PM PST