Vimro Shipping Policy
Thank you for shopping at Vimro. This Shipping Policy outlines our shipping procedures, delivery times, and costs.
1. Shipping Destinations
We currently ship within the United States only.
2. Shipping Costs
We offer Free Standard Shipping on all orders within the United States. No minimum purchase is required.
3. Order Processing & Delivery Time
Order Cut-off Time: 4:00 PM (PST)
Orders placed before this time on business days will begin processing the same day. Orders placed after this time or on weekends or public holidays will be processed the next business day.
Handling Time: 1–2 business days (Monday–Friday)
Transit Time: 6–8 business days (Monday–Friday)
👉 Total Delivery Time: 7–10 business days
Delivery times are estimates and may vary due to carrier delays, weather conditions, or high-demand periods.
4. Shipping Carriers
We ship orders using trusted carriers such as UPS, FedEx, and USPS.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking updates.
6. Address Changes
If you need to change your shipping address, please contact us at support@vimro.store before your order is dispatched. We cannot modify addresses once the order is in transit.
7. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately. We will investigate the issue and, if confirmed, provide a replacement or full refund.
Contact Information
Company Name: Vimro
Address: 187 Frost St, Brooklyn, NY 11211, United States
Phone: +1 929-782-9239
Email: support@vimro.store
Business Hours:
Monday – Friday: 8:00 AM – 7:00 PM (PST)